Whilst we take software development very seriously, sometimes there can be bugs that manage to get through. 

🤓 Our Developers recommend going through the usual helpline steps below.

Usual Steps for Troubleshooting

  1. Force Close the app and reopen  - https://support.apple.com/en-au/HT201330
  2. Navigate to Account (bottom right) click Sign-out, Force Close the app (as above), reopen the App and Sign-in to try again
  3. Turn your phone off and on again 
  4. Make sure that you have updated the Little Phil app to the newest version!

If you are still having issues please contact us on support@littlephil.org as you may have found a new bug🐛  and could be rewarded!

Did this answer your question?